Delete Your Account

1. Delete it in the app

Open UppKeeper and reach the title screen.
Open the menu in the top right, then choose Settings.
Select Delete Account near the bottom of Settings.
Read the warning and confirm the deletion.

The game verifies the signed-in account before deletion. When it succeeds, it immediately signs the device out and the account cannot be restored.

2. If you no longer have the app

Send an email to info@lynetech.com with the subject "UppKeeper account deletion". Include your in-game display name, any team name, and the approximate month you last played. Do not include passwords, card details, or a government ID.

We will reply to the email address that made the request with a confirmation step before handling it. This verifies control of the email address and prevents a request being acted on from a forged sender.

We will only delete an account when we can match the request to it with reasonable confidence. A display name by itself is not a secure account identifier. If we cannot verify ownership remotely, we will ask you to reinstall the app and use the in-app route instead.

What deletion removes

Your player profile, display name, progression, retries, and streak data.
Run history, scores, and score attempts.
Team memberships, invitations and referral codes you created, and reactions tied to your account.
Bug reports you submitted and any attached screenshots.
The game account itself. Signing in again later creates a fresh account.

Deletion is permanent and cannot be undone.

Limited exception

Where a purchase has already been granted, a minimal record may be retained with its account link removed so the same transaction cannot be granted twice. It is no longer associated with your player account.

Questions